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Requests & customer service
Retakes, yearbook needs, order problems and school questions become requests with an owner, a due date and a trail. Schools and parents can send them in; your team works them from one list.
For school & senior portrait studios
The whole studio, one desk.
PoseHive is where a school photography company runs its season: requests, schools, picture days, senior session bookings and the team behind them. No more spreadsheets, sticky notes and five different logins.
Built inside a working three-studio portrait company and used by its staff every day.
One student, one appointment. Double bookings are stopped at the door.
Every school in one place. Contacts, logos, picture days and history.
Nothing falls through. Every request has an owner and a status.
What's inside
Everything a picture-day company juggles
Turn on the parts you need. Each one was built for a real problem in a real studio, not a generic template.
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Schools CRM
Every school's contacts with their roles, logo, picture days, notes and history. Emails go to the right person every time.
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Picture-day calendar
Who's shooting where, with how many setups, for every office. A whiteboard view for the morning huddle.
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Marketing kits that can't go stale
Flyers and posters are drawn from the calendar the moment a school opens them, so the date is never wrong.
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Class pictures, named
Match every child in a class picture to the roster and build the composite in the school's frame, right in the browser.
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Senior session bookings
Your packages, your locations, your words. Students book online, keep a card on file and get reminders. Staff see the day at a glance. More on bookings →
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Purchase orders & expenses
Requests go to the right approver, then to accounting, with receipts attached.
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Reports with real filters
By office, school, date, package, status and more, with a spreadsheet download for anything you see.
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A website chat that knows your studio
Answers parents' questions from your own pages and hands order problems to customer service as a request.
Session bookings
Fewer no-shows. No double bookings. No phone tag.
Senior season lives or dies on the schedule. PoseHive's booking page is yours, with your packages, prices and policies, and it does the chasing for you.
- One student, one appointment. Same name and phone? The second booking is stopped and the student is sent the one they already have.
- Card on file, charged only if needed. Nothing is charged to book. A late cancellation or no-show fee is one click for staff, or waived.
- Text reminders that confirm themselves. The day before, students reply 1 to confirm or 0 to cancel.
- Call lists. Unconfirmed appointments and seniors who haven't booked, ready for your team or your calling service.
- Sell it your way. Show each session with the extras already included, so students opt out instead of opting in.
Who it's for
Built for how studios actually work
One studio
Get out of the inbox and the spreadsheet. Everyone sees the same schools, the same calendar and the same requests.
Several studios
Each office keeps its own calendar, bookings, address and phone, while owners see everything side by side.
Mobile studios
Your studio goes to the school. Bookings and picture days follow the location for each day.
Privacy
You photograph children. We take that seriously.
PoseHive was built by people who sign the same school contracts you do.
- Your own database. Each company's data is kept apart from every other company's.
- Faces stay on your computer. Class-picture matching runs in your browser. No child's face data is sent to us or stored.
- Card numbers never touch PoseHive. Cards are taken by your payment processor's own secure fields.
- Access by role. People see what their job needs, and sensitive reports stay with owners.
Getting started
Live before your next season
- 1
Talk to us
Show us how your studio runs today and what hurts most.
- 2
We set you up
Your offices, schools, packages and team, loaded for you, with your name and logo on what parents see.
- 3
Your team goes live
Start with one part, like bookings or requests, and turn on more when you're ready.
FAQ
Good questions
Do we have to switch everything at once?
No. Most studios start with one part, usually session bookings or requests, and add more as the team gets comfortable.
Will parents and students see "PoseHive"?
They see your studio. Booking pages, emails and texts carry your name, logo, address and phone.
Does it work with our ordering platform and payment processor?
Tell us what you use. PoseHive already works with a widely used school-photo ordering platform and with Clover for cards on file, and we'll talk through anything else.
Can we bring our schools and contacts with us?
Yes. Send us your school list and we'll load it before you start.
How much does it cost?
It depends on the number of studios and which parts you use. Email us and we'll put together a price for your company.
See PoseHive with your own studio in mind
Tell us a little about your company and we'll set up a time to walk you through it.